รับสมัคร Helpdesk

บริษัท เอสซีเอสไอ จำกัด

หมวดหมู่ งาน IT Support

จำนวนที่รับ 1 อัตรา

ลักษณะงาน

Duties & Responsibilities: - Act as a first line support for call support and / or PC support to users covering both hardware and software issues - Troubleshoot incidents, identify root causes from relevant users through telephone, remedy website, email, and instant message - Hand on desksite service and assure required report documentation meet standard of service level agreement - Advise basic IT troubleshooting matters for hardware, software, mobile device, desktop application to internal and external parties. - Arrange and prepare daily, weekly or monthly report upon processing requirement

คุณสมบัติผู้สมัคร

Qualification: - Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology or any IT related fields - At least 1-3 year experience in IT helpdesk, IT support, Call support or PC support - Have basic IT Network troubleshooting in network set up and mobile device - Experience or knowledge in Microsoft Windows O/S, Microsoft Office 365, Microsoft Window (Client) - Technical background in Hardware and software. Skill in ITIL is optional. - Positive attitude, service minded, and high responsibility - Working area in Ratchadapisek-Dindaeng, Ladprao, Bangjak, or Ploenchit area - Permanent staff status (Full time hiring) with full company's welfare & benefit

เงินเดือน/ค่าตอบแทน

- ตามความสามารถผู้สมัคร

สวัสดิการ

จำนวนวันและเวลาทำงาน

5 วัน/สัปดาห์08:30 - 17:30 น.