รับสมัคร E-Commerce Customer Service (Contract)

Amorepacific (Thailand) Limited

หมวดหมู่ จัดซื้อ/ธุรการ/ประสานงาน

จำนวนที่รับ 2 อัตรา

ลักษณะงาน

Job Responsibilities • Answer all online chats regarding product information and general client concerns in a timely and professional manner • Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns • Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner • Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution • Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell • Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website • Check and consolidate orders to warehouse department at the end of the day without errors • Assist in Returns and Replacements as needed • Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business • Perform other duties as assigned

คุณสมบัติผู้สมัคร

Qualifications: • Bachelor’s degree in Business Administration or related field • Minimum 1-year experience in Social Media Admin or Customer Service • Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada) • Preferably to have knowledge on v-lookup and pivot table. • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities • Must be sales enthusiast and passionate about convincing potential customer to purchase our products • Ability to work in a high-energy, fast paced environment and easily adapt to change • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

เงินเดือน/ค่าตอบแทน

- ตามความสามารถผู้สมัคร

สวัสดิการ

สถานที่ปฏิบัติงาน

ประจำออฟฟิศ

จำนวนวันและเวลาทำงาน

5 วัน/สัปดาห์09:00 - 18:00 น.