รับสมัคร Residences Butler

หมวดหมู่งาน

บริการลูกค้า

ลักษณะงาน

•Receive residents and visitors in a professional and friendly manner, satisfying guest expectations •Acting as point of reference for residents and visitors who need assistance or information •Understanding customer’s needs and provide them with personalised solutions by suggesting activities and facilities provided by the hotel •Arrange events, excursions, transportations, etc., upon request from the residents •Answer the phone and make reservations, take, and distribute messages or mail and redirect calls •Respond to complaints and seek for the most appropriate solution •Maintain effective communication with all related departments to ensure smooth service delivery •Maintain good working relationship with all colleagues and ensure residents are greeted upon arrival and always helped •Maintain an up-to-date knowledge of the on-demand and complimentary services and communicate this to team members so they can supply information and respond to residents inquires •Ensuring that all work is coordinated to all relevant parties accordingly. •Handle all messages, mails, and packages for residents, ensuring they are delivered at the appropriate time and stored, if necessary, in a systematic and efficient way •Convey a sense of urgency; take initiative and act professionally to ensure tasks are completed •Exhibit and encourage high performance standards for themselves and others •Effectively identify and anticipate guest needs and handle challenging situations with guests diplomatically •Regularly keep manager up to date on relevant activities

คุณสมบัติผู้สมัคร

•College degree in hospitality or related fields •Proficiency in English; verbal and written is strongly preferred •Polished writing skills •Quality driven with a passion for excellence •Good problem solving and decision-making skills •Additional languages would be beneficial •Proficient in MS Office •Ability to work flexible hours

เงินเดือน/ค่าตอบแทน

16,000 - 18,000 บาท/เดือน

สวัสดิการ

สถานที่ปฏิบัติงาน

รูปแบบการทำงาน : Work From Home (สามารถทำงานที่บ้านได้)

จำนวนวันและเวลาทำงาน

ขึ้นอยู่กับตารางงานมี 3 รอบการทำงาน EE: Early Shift: 07.30 - 17.30 MM: Middle Shift: 10:00-20:00 AA: Afternoon Shift: 12.00 - 22.00