รับสมัคร Restaurant Manager

Pizza31

หมวดหมู่ บริการลูกค้า

จำนวนที่รับ 2 อัตรา

ลักษณะงาน

1.Service a.To maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by. b.To rotate and schedule all the outlet staff in order to provide full coverage for efficient service and to maximize productivity. c.To maintain an effective orientation programme for all new staff and to constantly re-train old staff to maintain the specified standard of service required. d.To motivate, educate, develop staff on a continuous basis to achieve an overall maximum of efficiency. e.To minimize guest complaints, but if they should occur, to take remedial action immediately. f.To ensure that all guests are greeted and seated courteously without delay. g.To ensure that all guests are served promptly. h.To check on the mise-en-place daily. i.To ensure maximum guest satisfaction. j.To stress the importance of personal cleanliness, neatness, grooming and that staff do not deviate from their prescribed uniform standard. k.To be constantly searching for ways and means to improve the smooth operation of their outlet. l.To liaise with Fellow Management on quality and cost control of food and beverage items. m.Maintains accurate job descriptions. n.To ensure that food and beverage service are of the highest quality to give our guests a good impression of their outlet. o.The cleanliness, tidiness and orderliness of their outlet are of the utmost importance. Therefore, a checklist has to be kept to ensure that all areas are inspected and faults corrected as soon as possible, i.e. lighting, indoor plants, walls, cushions, tables, bus carts and air conditioning. Furthermore, chinaware, glassware, silverware and napkins have to be checked constantly to maintain the standard required. 2.Guest Relations a.To build a good relationship with guests & regulars.. b.To handle any guest complaints effectively and diplomatically. c.Foster an environment of guest satisfaction where the guest is anyone who is requesting service - this will include co-workers and support departments. 3.Sales and Promotional Events a.To maximize sales and revenue by providing good service and motivating staff to up-sell. b.To work with the marketing team, and managing director to capitalize on activities e.g., holidays and special functions and events that would bring increased sales and revenue. c.To work with the marketing team, and managing director to introduce and implement promotions periodically to increase sales. 4.Cost Control a.To control the food and beverage cost of the outlet by preventing any wastage or theft b.To control the labor cost by scheduling to minimize wastage of manpower. c.Maximizes profitability by proper utilization of seating capacities. d.To control breakage of chinaware and glassware. e.To ensure that all furniture, equipment, utensil and silverware under their charge are all accounted for properly handled and regularly serviced and maintained to prevent excessive overheads. 5.Communication a.To attend the daily F&B meeting and service meetings. (When applicable) b.To conduct pre shift service briefings to ensure that all information is dissipated down the line. c.To maintain a logbook for their superiors. d.To maintain a staff communication logbook. e.To post all current information and standing instructions on the notice board. f.To write down all items not available or seasonal items available on the board for staff’s reference. g.To communicate and present a positive position and attitude to provide leadership to staff at all times to attain results desired.

คุณสมบัติผู้สมัคร

1.Fluent in English 2.Overseas Experience 3.Minimum 5+ years’ management experience in the restaurant/ hotel industry 4.Ability to work flexible hours, including nights, public holidays and weekends 5.Excellent interpersonal communication skills 6.Exceptional organization and leadership skills 7.Excellent guest service skills 8.Dependable and reliable

เงินเดือน/ค่าตอบแทน

30,000 - 45,000 บาท

สวัสดิการ

สถานที่ปฏิบัติงาน

ประจำออฟฟิศ

จำนวนวันและเวลาทำงาน

6 วัน/สัปดาห์